Welcome to Spotoshine. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully, as they outline your rights and responsibilities when using our services. If you do not agree to any of these terms, you should not use our website.

Use of Website

  • You must be at least 18 years old to access and use this website. By using the website, you confirm that you are of legal age and have the legal capacity to enter into this agreement.
  • You agree to use the website for lawful purposes only. Any misuse of the website, including attempts to disrupt its functionality or violate its security, is strictly prohibited.
  • We reserve the right to restrict access to certain parts of our website or discontinue the service without prior notice at our discretion.

Product Information

  • We make every effort to ensure the accuracy of product descriptions, pricing, and availability on our website. However, errors may sometimes occur. In such cases, we reserve the right to correct inaccuracies and update product details without prior notice.
  • If a product is listed at an incorrect price or with incorrect details, we reserve the right to cancel your order or adjust it accordingly, even after confirmation.
  • All products are subject to availability, and we reserve the right to limit the quantity of products we supply.

Payment

  • We accept payments via PhonePe for all purchases. All payments must be made in full before your order is processed and shipped.
  • In the event that your payment fails or is declined, we will notify you immediately, and your order will be canceled unless you provide an alternative payment method.
  • You are responsible for ensuring that your billing information is accurate, complete, and up-to-date when placing an order.

Shipping

  • We use Shiprocket for all domestic shipping needs. Shipping charges are calculated based on the weight, dimensions of the product, and the shipping destination. These charges will be displayed at checkout before you finalize your purchase.
  • Orders are typically processed and dispatched within 1-2 business days of order confirmation.
  • Delivery times may vary depending on your location and other unforeseen circumstances. We do not guarantee specific delivery dates but aim to ensure timely delivery.
  • International Shipping: At this time, we do not offer international shipping. Our services are limited to domestic orders within India.

Returns and Refunds

  • All sales are final. We do not accept returns for any products purchased through our website.
  • In the event of an issue such as receiving a damaged or incorrect product, please contact us within 48 hours of delivery at info@spotoshine.com. Include your order number and photos of the damage or incorrect item.
  • If approved, we will arrange for a refund to your original payment method, which may take 7-10 business days to process.

Limitation of Liability

  • We strive to provide high-quality products and services, but we shall not be liable for any damages arising from the use of our products or website, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
  • Spotoshine, its employees, or its affiliates cannot be held responsible for any injuries, losses, or damages resulting from the use of our products.

Intellectual Property

  • All content, images, logos, trademarks, and other materials on our website are the property of Spotoshine and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited.

Changes to Terms and Conditions

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with the use of our website or services shall be subject to the exclusive jurisdiction of the courts of [City/State].

Contact Us

  • For any inquiries or clarifications regarding these Terms and Conditions, feel free to contact us:
    • Email: info@spotoshine.com
    • Phone: +91 72048 03535
    • Business Hours: Monday to Friday, 9 AM – 6 PM (IST)

We thank you for choosing Spotoshine and appreciate your trust in our products and services.